To complete your refund, we require a Client reservation number as proof of purchase.
We will send you an email to notify you that we have received your notice of cancelation. We will also notify you of the approval or rejection of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within Ten working days.
Our Refunds are fully handled and fully automated through our Card Processors “Stripe Payments Ltd”.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted to your account.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Contact us at email@example.com for questions related to refunds and returns.